Money back guarantee We stand behind every item we make. We offer a 14-day money-back guarantee. If you are not 100% satisfied with your order, please contact us. If we made a mistake, we will make it right with a refund or replacement. If you wish to return your order for any other reason, we will refund your purchase price not including shipping. Highly customized items or items returned in unsellable condition may not receive a 100% refund. Contact us for details.